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dc.contributor.advisorFreeman, Nicole Dr.
dc.contributor.advisorCunconan, Terry Dr.
dc.contributor.advisorRogers, Jack Dr.
dc.contributor.advisorRennels, Art Dr.
dc.contributor.authorTodd, Kaila Dawn
dc.date.accessioned2019-02-21T14:05:07Z
dc.date.available2019-02-21T14:05:07Z
dc.date.issued2018-05
dc.date.submitted2019-02-21
dc.identifier.urihttp://centralspace.ucmo.edu/handle/123456789/662
dc.description.abstractThe purpose of this phenomenological case study was to define effective leadership within the State Farm Insurance® family of companies. The researcher used a multi- frame perspective to analyze the social construction of leadership in various State Farm® agents’ offices. Four themes emerged: structural, human resources, political, and symbolic. The researcher proposed a leadership efficacy model for leaders across the industry to follow. This research will likely impact leadership within insurance agents’ offices, as well as provide a foundation for other organizations with similar leadership structures to model.en_US
dc.titleENSURING QUALITY LEADERSHIP IN INSURANCE: FRAMING LEADERSHIP EFFICACY USING A SOCIAL CONSTRUCTIONIST APPROACHen_US


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    Theses written by graduate students at the University of Central Missouri.

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